Shipping policy
Shipping Policy
Shipping Coverage Area
Yard and Kitchen currently ships to addresses within the continental United States. At this time, we do not offer shipping to Alaska, Hawaii, U.S. territories, or international destinations. If you have questions about delivery to a specific location, our customer support team is happy to assist before you place your order.
Order Confirmation
After your order has been placed, you will receive an email confirming that we have received it. This confirmation acknowledges your purchase and begins the order fulfillment process. If you do not receive a confirmation email shortly after placing your order, please contact us at support@yardandkitchen.com so we can verify your order.
Order Processing Time
Most orders are processed within 3–5 business days. During this time, your order is reviewed, prepared, and coordinated with one of our trusted domestic suppliers for shipment. Processing times may vary slightly during holidays or periods of unusually high demand.
If an item is temporarily out of stock or built to order, we will contact you promptly with an updated estimated shipping timeline. We believe in keeping our customers informed so you can make decisions with confidence.
Shipment Notification & Tracking
As soon as your order ships, you will receive a shipment confirmation email that includes tracking information whenever available. This allows you to monitor your order from dispatch through delivery.
For larger freight shipments, tracking and delivery scheduling may vary depending on the carrier. In many cases, the freight carrier will contact you directly to arrange a convenient delivery appointment.
Estimated Delivery Time
Most orders arrive within 7–12 business days from the date your order is placed. This estimate includes both order processing and transit time.
Typical timelines are:
* Order Processing: 3–5 business days
* Transit Time: 3–7 business days
Please note that delivery estimates are not guaranteed and may vary based on your location, weather conditions, carrier operations, or manufacturer availability.
Shipping Carriers
To ensure dependable delivery, we work with established shipping providers, including FedEx, UPS, USPS, and professional freight carriers for oversized or heavy items. The shipping method used will depend on the size, weight, and destination of your order.
Delays & Exceptions
While we work hard to deliver every order on schedule, occasional delays can occur due to severe weather, carrier disruptions, supply chain issues, or other circumstances beyond our control.
If your order experiences an unexpected delay, our team will proactively notify you with updated information and revised delivery expectations. Our goal is to keep you informed throughout the process and provide assistance whenever needed.
Contact Information
If you have any questions about your order or our shipping process, we're here to help. Please contact our customer support team at support@yardandkitchen.com, and we'll be happy to assist you with order updates, shipping questions, or delivery concerns.
We Proudly Ship With:
